PandaPixel Privacy Policy

Information we collect

We may collect information you provide directly, such as your email address, account details, support messages, feedback, and purchase-related information.

We may also collect basic technical and usage information, such as device type, app version, pages or screens viewed, crash reports, IP address, and approximate location derived from technical data.

How we use information

• Provide, maintain, and improve our apps and websites.
• Process purchases, subscriptions, and account requests.
• Respond to support, feedback, and safety requests.
• Detect bugs, prevent abuse, and protect our services.
• Comply with legal, tax, platform, and security obligations.

Payments and app stores

Purchases may be processed by Apple App Store, Google Play, or other payment providers. We receive purchase status and transaction-related records, but we do not receive your full payment card details from app stores.

Analytics and advertising

We may use analytics, crash reporting, and advertising services to understand app performance, improve features, measure campaigns, and show relevant ads where applicable. These providers process information under their own policies and platform rules.

Sharing information

We do not sell personal information. We may share information with service providers that help us operate our services, with app stores and payment processors, when required by law, to protect rights and safety, or as part of a business transfer such as a merger or acquisition.

Data retention

We keep information only as long as needed for the purposes described in this policy, including service operation, support, legal compliance, dispute resolution, fraud prevention, and accounting records. When you delete your BTT FTT RTT Mock Exam account, we delete the app account and associated app data from our active systems, while limited records may be retained only where required for legal, tax, accounting, security, fraud-prevention, or dispute-resolution purposes.

Your choices

• You may request access, correction, or deletion of your personal information.
• You may disable notifications in your device settings.
• You may limit ad tracking through your iOS or Android privacy settings.
• For BTT FTT RTT Mock Exam account deletion, use this account deletion page.

Children

Our services are not directed to children under 13. If we learn that we collected personal information from a child under 13 without required consent, we will delete it as soon as reasonably possible.

International processing

We are based in Singapore and may process information in Singapore and other countries where we or our service providers operate.

Contact us

For privacy questions or requests, contact us at [email protected].